Shipping & FAQs

How long will it take for my order to ship?

2-5 business days for all made to order items. "Ready to Ship" items are dispatched in 1-2 business days.

How long will it take to receive my order?

Typically an additional 3-5 business days within the US and 2-6 weeks for International orders. Free shipping is offered to US customers through USPS first class mail with delivery confirmation.

Can my order be returned or exchanged?

Yes, please see refund/exchange policies page here:

https://www.awildviolet.com/pages/refund-exchange-policies

What about International Customs and Import Taxes/Fees and Levies?

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Please contact your local post with tracking info for details, thank you!

What if I need my order sooner?

Please select the Priority 2-3 day or Express 1-2 day shipping upgrade during checkout. This will speed up the shipping transit time, production time remains the same as listed above. Thank you!

Any other questions? Please contact me at jenn@awildviolet.com